Archive for January, 2010

A Landlord’s Guide to Finding Great Tenants: 2

Tuesday, January 26th, 2010

tenantsNow that we have talked about screening any potential tenants, there quite a few other things that you need to make sure that you are doing when you are looking to rent to people.  Firstly, the screening is a good thing but you also need to make sure that you are checking their credit.

That way, you know not only that they have good credit but that they pay their bills on time.  Paying their bills on time is a sign that you, as a landlord will get your rent on time and that is something that you want.  Next, you want to make sure that they fill out an application.

What an application will do is provide you with rental history and you always want to make sure that you are calling any previous landlords, as they can tell you how the tenants were.

A Landlord’s Guide to Finding Great Tenants: 1

Sunday, January 24th, 2010

tenantWhen you are a landlord, you are taking a huge risk.  Not only are you letting people you do not truly know into your home, but you are letting them live there without any real supervision.  Well, I can tell you for sure that there a lot of people out there that would not be good tenants … and those are the people you do not want to rent too.

So how do you find the great tenants and what are the steps that you should be taking?  Well, that is what we are going to talk about in the next couple blogs just so that you can get a real feel of the tenants that you could be getting into your rental properties.

One thing you need to make sure that you are doing is that you are screening any potential renters, as that is how you are going to know if they would be a good fit.

Real Estate Customer Service: 2

Saturday, January 2nd, 2010

Happy05It is pretty easy to provide good customer service on the phone or even in person, as your personality is something that will shine right through but trying to provide it via e-mails can be difficult.  That is why you need to make sure that you are not only making your e-mails personal and professional but that you are returning your e-mails.

That is one of the biggest complaints that customers have whenever they are dealing with a real estate agent via the internet – they do not get a return e-mail.  You need to make sure that you are constantly checking and constantly returning your e-mails, as that is one form of communication that is very popular nowadays.

Just remember that the level of service that you provide to your customers is going to make them recommend you and make them come back.

Real Estate Customer Service: 1

Friday, January 1st, 2010

CBR001292In this day and age, you would be amazed just how many customers are looking for special and … good customer service.  This is a day of technology and most of the time, when technology is involved; there is a level of customer service that technology-savvy customers are looking for but not always delivered.

That is where you, as a real estate agent can come in.  Just because you find yourself a prospect online that does not mean that the customer service goes down at all.  Customer service is something that will keep your customers coming back time and time again.

In the next blog, we will go through some tips and tricks in order to ensure that your customers keep coming back to you!